What Our Clients are Saying
With so many satisfied clients booking their vacations with us, we always strive to provide the best possible service. We build relationships with each of our clients and always provide the highest quality of customer care. Here’s a few things our clients are saying about us!
Thursday, June 19th 2025
We initially started making our own booking when we realized Janet is the expert. She corrected some of our issues and completed the flight and cruise booking. It was a very enjoyable experience.
–Gerald Y.
Wednesday, June 18th 2025
Janet planned a beautiful Italy trip for me and my family. We had 5 days in Rome, 5 days on Amalfi Coast with home base in Sorrento, and 5 days in Tuscany with home base in Florence. We had many tours and drivers and all went smoothly. The trip was complicated by the fact that some family members changed and she took it all in stride, cancelling and rebooking and everyone enjoyed the trip so much. We did a pizza making class, winery tours, cooking in the Tuscan hills, day trip to Cinque Terre, Vespa tour through Tuscany, Vatican and Palatine Hill tours, a super fun, semi-private hydrofoil boat tour of Amalfi Coast complete with limoncello and singing, and much more! Every driver was on time, tours were on time, and perfect May weather for three weeks helped us enjoy this trip immensely. I would recommend Janet for any trip you want to attend.
Janet planned a beautiful Italy trip for me and my family. We had 5 days in Rome, 5 days on Amalfi Coast with home base in Sorrento, and 5 days in Tuscany with home base in Florence. We had many tours and drivers and all went smoothly. The trip was…
–Lynne B.
Tuesday, May 20th 2025
All employees very friendly and accommodating. Able to see a lot of each city we stopped in. Liked being able to get off ship and have free time
–Randall W.
Friday, January 24th 2025
Janet has been our family travel agent for many years now. She is amazing my daughter and I, just got off a virgin voyage cruise. Janet went above and beyond to make this vacation great for us !
–Latrice H.
Tuesday, September 10th 2024
Cruise Planners travel advisor has been our travel agent for years now !
–Trice H.
Sunday, July 14th 2024
Janet and Melanie booked a much needed dream vacation for my husband and I to get away. Secrets Tides is an undiscovered gem! Only six months young, the property is gorgeous, not crowded, equipped with smart rooms, offers savory cuisine in the many restaurants, and an incredible staff. We had a personal swim out pool and butler. I’m so glad that our travel agents suggested a butler! Don’t hesitate to book your next vacation with them. We couldn’t have had a better time!
Janet and Melanie booked a much needed dream vacation for my husband and I to get away. Secrets Tides is an undiscovered gem! Only six months young, the property is gorgeous, not crowded, equipped with smart rooms, offers savory cuisine in the many…
–Tracey R.
Tuesday, June 25th 2024
Last year booked a 7 night Mediterranean tour and it was excellent
Tuesday, April 30th 2024
We enjoyed our cruise. The wait staff was awesome every restaurant we went too. The food was fantastic especially the prime rib. We enjoyed the Olympics at the pool. We had a great time at talum. Our tour guide was Jesus he did an unbelievable job.
Tuesday, July 5th 2022
I had the most amazing time in Cambodia and Singapore! The travel was smooth sailing! Absolutely no hiccups! Hotel in Singapore was at the airport! It had a pool on the roof of the airport! So cool amazing way to spend time waiting for our connecting flight!
I had the most amazing time in Cambodia and Singapore! The travel was smooth sailing! Absolutely no hiccups! Hotel in Singapore was at the airport! It had a pool on the roof of the airport! So cool amazing way to spend time waiting for our connecting…
–Wendi G.
Wednesday, February 5th 2020
Janet...Thank you so much for helping us plan and book our cruise to Nova Scotia! The cabin with balconies were amazing. The ship was Grand! We couldn't have been more pleased with all your services!! can't wait till we can plan another trip. We will definitely book through you! Thanks again!
Janet...Thank you so much for helping us plan and book our cruise to Nova Scotia! The cabin with balconies were amazing. The ship was Grand! We couldn't have been more pleased with all your services!! can't wait till we can plan another trip. We will…
–Wendi G.
Monday, April 1st 2019
Hi Janet,
I just wanted to say thank you for all you did for us for this cruise! My friends and I had a blast! We were able to spend our layover on Friday in Universal Studios, so it was a great end to a fun-packed week! Sorry I didn’t email you earlier, I’ve been busy with lots of projects and exams since returning to campus. I will definitely let you know if I want to plan anything else in the future!
Thanks,
Hi Janet,
I just wanted to say thank you for all you did for us for this cruise! My friends and I had a blast! We were able to spend our layover on Friday in Universal Studios, so it was a great end to a fun-packed week! Sorry I didn’t email you…
–McKenna N.
Friday, July 20th 2018
My girls and I celebrated my Goddaughter's 12th grade graduation with her family on a Mediterranean Cruise. It was amazing! Ms. Janet did an awesome job organizing the trip and it was truly memorable. I'm happy that I had the opportunity to have this experience with family and good friends.
My girls and I celebrated my Goddaughter's 12th grade graduation with her family on a Mediterranean Cruise. It was amazing! Ms. Janet did an awesome job organizing the trip and it was truly memorable. I'm happy that I had the opportunity to have this…
–Ju E.
Monday, December 18th 2017
My family and I went to Cancun, Mexico on July 17-23, 2017. We had a great time!
Since we have been booking our travel with Janet Thompson, there is no other way to travel. All inclusive. We were all in the same area of the resort. We look forward to booking Jamaica 2018.
Thank you Janet Thompson, You have a customer for life!!!
My family and I went to Cancun, Mexico on July 17-23, 2017. We had a great time!
Since we have been booking our travel with Janet Thompson, there is no other way to travel. All inclusive. We were all in the same area of the resort. We look forward…
–Vickie K.
Thursday, November 9th 2017
Let me start off with WOW! We just returned from a trip organized by Janet to New Zealand and Australia.What a wonderful experience. Janet made sure we were squared away with our flights thru Qantas and lodging arrangements and tours. The hotels were all wonderful; great accommodations, splendid breakfasts and other deals. The tour guides thru Gate-1 were delightful and informative. Shaaron in NZ and Marina in AUS were personable and helpful as well as informed. The tours provided all the necessities for information and transportation. WE were a small group, 9 plus the guides, hence very personal service. WE cannot thank Janet enough for giving us this wonderful opportunity.
Let me start off with WOW! We just returned from a trip organized by Janet to New Zealand and Australia.What a wonderful experience. Janet made sure we were squared away with our flights thru Qantas and lodging arrangements and tours. The hotels were all…
–Anthony M.
Wednesday, June 28th 2017
Janet is truly an expert in the travel industry! She helped my husband & I have the best Cuban experience by suggesting a group tour and booking our trip to Cuba. She suggested a group tour which I was hesitant at first because we had not been on a group tour before. We had a hassle free trip. We had an awesome time in Cuba and we have a new found appreciation for group tours. Thank you Janet!
Janet is truly an expert in the travel industry! She helped my husband & I have the best Cuban experience by suggesting a group tour and booking our trip to Cuba. She suggested a group tour which I was hesitant at first because we had not been on a…
–Miriam S.
Friday, July 31st 2015
I took 12 girls and 6 adults on a fantastic week aboard the Carnival Pride. Although Carnival's information prior to the trip was not always accurate, Janet worked very hard for us getting us helpful information, supplying us with great advice and leading me to help make it a memorable trip for us all. The excursions she directed us to, both through Carnival and through Shore Trips were amazing and fun. Her suggestions for the trip activities were on pointe. She went out of her way to make us feel welcomed once on board and made sure she welcomed us with a follow-up email when we returned. I am grateful to Janet for her help in this big undertaking!
I took 12 girls and 6 adults on a fantastic week aboard the Carnival Pride. Although Carnival's information prior to the trip was not always accurate, Janet worked very hard for us getting us helpful information, supplying us with great advice and…
–Lisa R.
Wednesday, October 1st 2014
Trip from Baltimore to Nova Scotia. Was fantastic. Awesome food, great excursions, thanks to Janet. Great time had by all.
–Jacqueline M.